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Frequently Asked QuestionsDo you ship internationally?Not yet. Do you require a minimum purchase?No, we do not have a minimum purchase requirement. There is no minimum purchase amount on all orders. In addition, you will not be charged additional drop ship fees if several products are sent to the same address. Can I get a discount for quantities?Yes, please request a quote: quotes@shopzeus.com What payment methods do you accept?We accept Visa, Master Card, American Express and Discover credit cards. What is your return policy?We guarantee against manufacturers' defects for 14 days from the date of the delivery. We must be notified of the defect within 5 days of the product delivery, otherwise return policy is voided, no exceptions. Products with Manufacturer Warranties which exceed 14 days, may be returned directly to the manufacturer according to their instructions. How long does it take to process and ship orders?Most orders are processed and shipped within 1 to 2 business days, except when we indicate on the product page a longer delivery timeframe. How do I track my packages that have been shipped?Once the package is shipped a tracking number will be posted in your account. You will also receive an email notification. How do you calculate shipping charges?Shipping charges will be determined at checkout. Which shipping method do you offer?We ship with UPS/USPS. What is the delivery time for orders?The delivery time depends on the shipping method selected and your destination. Please refer to UPS/USPS time in transit information for each shipping option. Do you collect sales tax?Yes, we collect sales tax of 6% plus county tax when a shipment goes to a Florida destination.
Dropshipper FAQ:
Do you ship all your products?Only a part of our products are available for drop ship. Do I need to have a seller's permit?Yes, we require our members to have a reseller's permit. Is there a drop-shipping fee per order?Yes, we do charge a small drop-shipping fee per shipment. If the value of the order is $2 or below then we charge $0.99 otherwise we charge $2.99. |
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